Returns & Exchanges

At Big Baller Brand, we stand behind our elite craftsmanship; if your gear doesn't meet the BBB standard, you can return or exchange eligible items within 30 days of delivery. All items must be in original, unworn condition with tags attached to maintain your status in the family.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Our team will inspect the returned gear within 5-7 business days of receipt before issuing a refund to your original payment method.